EFN Group LLC ("we," "us," or "our") operates Dosely ("the App"). This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
When you create an account, we collect:
During onboarding, you may provide:
This information is stored in your user profile and is used solely to personalize your app experience.
As you use the App, you may create:
We may automatically collect:
We do not collect location data, contacts, or browsing history. The Android app does not collect an advertising identifier and does not request camera or photo access.
We use your information to:
We do not:
The App uses the following third-party services, each with their own privacy policies:
| Service | Purpose | Data Shared |
|---|---|---|
| Supabase | Authentication, database, cloud functions | Account data, user-generated content |
| RevenueCat | Subscription management | Anonymous user ID, purchase history |
| Mixpanel | Product analytics | Usage events (screens viewed, features used, subscription funnel), device type and OS version, app version, and a user identifier |
| OpenAI | Vial label scanning (image-to-text) — iOS app only | Vial label photos only (no personal data) |
| Apple Sign In | Authentication (iOS app only) | Apple ID token |
| Google Sign-In | Authentication | Google ID token |
| Apple App Store / Google Play | Subscription billing and purchase processing | Purchase and subscription status |
| Meta Platforms, Inc. | Advertising measurement and attribution (iOS app only) | App events (install, registration, first protocol created, trial start, subscription); advertising identifier (IDFA) only if you allow tracking |
| TikTok | Advertising measurement and attribution (iOS app only) | App events (install, app open, registration, first protocol created, trial start, subscription purchase including plan and price); only if you allow tracking: a hashed (unreadable) version of your email address and an account identifier for ad-match accuracy, and the advertising identifier (IDFA) |
We require third-party providers to handle your data in accordance with their published privacy policies and applicable data protection laws.
The iOS App includes the Meta (Facebook) and TikTok Business SDKs so we can measure how our advertising performs — specifically, whether an install or a subscription came from an ad we paid for. They are used for measurement only; the App does not display ads. The Android app includes neither SDK, collects no advertising identifier, and sends no advertising or measurement events to Meta or TikTok; the rest of this section applies to the iOS app only.
The app events reported to Meta Platforms, Inc. and TikTok are: install, app open, account registration, first protocol created, free-trial start, and subscription purchase (including the plan and its price). No health-related content is included in them. If — and only if — you allow tracking (see below), a hashed (unreadable) version of your email address and an account identifier are also shared with TikTok to improve how accurately it matches a subscription to an ad; your readable email address is never shared with either partner.
When you first reach the main app, iOS asks for your permission to track (Apple's App Tracking Transparency prompt). Only if you allow it is your device advertising identifier (IDFA) sent along with those events — that identifier is what lets Meta and TikTok attribute an install or a subscription to a specific ad.
If you decline, the IDFA is not shared, the hashed email and account identifier are not shared, and the events are not tied to your identity; Meta and TikTok receive only aggregate, privacy-preserving attribution signals (Apple's SKAdNetwork and the partners' aggregated event measurement). Your protocols, injection logs, vial inventory, cycles, and photos are never shared with Meta or TikTok.
This data is used only to measure and improve our advertising. We do not sell personal information. You can change your choice at any time in iOS Settings → Privacy & Security → Tracking. The partners' handling of the data they receive is governed by Meta's privacy policy and TikTok's privacy policy.
While we implement reasonable security measures, no system is completely secure. We cannot guarantee absolute security of your data.
Depending on your jurisdiction, you may have the right to:
To exercise any of these rights, contact us at app@dosely.cc.
If you are a California resident, you have the right to:
If you are in the European Economic Area, our legal bases for processing your data are:
You may contact your local data protection authority if you have concerns about our data practices.
The App is not intended for anyone under the age of 18. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected data from someone under 18, we will delete it promptly. If you believe a minor has provided us with personal data, contact us at app@dosely.cc.
We may send push notifications for protocol reminders and app updates. You can opt out at any time through your device's notification settings.
We may update this Privacy Policy from time to time. We will notify you of material changes through the App or via email. Your continued use of the App after changes constitutes acceptance of the updated policy.
The "Last Updated" date at the top of this policy indicates when changes were last made.
For privacy-related questions or requests, contact us at:
EFN Group LLC
Email: main@efngroup.biz
For general inquiries: app@dosely.cc